"CEO Update | More Time to Build, More Knowledge to Build On" · 2026-09-24
Fewer unnecessary meetings, better context, more time delivering value. Take ownership of what you can change. Let's make Q4 count.
Cut meetings that waste time: leave the invite list when there's no specific ask of you, make 1:1s biweekly, and end a meeting after five minutes when that's enough
Use FoundryAI and the forthcoming Groupon Brain as a personal AI layer over your meeting transcripts and public Chat context, so the tool connects dots across data, decisions, merchant conversations, and experiments
Turn supply momentum into Q4 value: higher-quality leads plus real merchant conversations are driving solid-call growth in the Local Sales pilot, and the full rollout should feed better supply and value
Help build agentic commerce — a Groupon extension for Muse so AI agents can discover offers and support purchases
100% 35 / 35 resolved of below-floor deals · week ending Oct 2, 2026 35 of 35 below-floor deals are now resolved (100%) — 26 corrected and live, 9 paused. This week: 1 newly corrected, 3 newly paused. Status 35 / 35 100% of below-floor deals resolved This week's wins +1 corrected this week Still open 0 queue is clear Program-to-date snapshot Since 2026-05-11 · 35 deals tracked · refreshed Oct 2, 2026 Corrected 26 Live + above floor $ Recovered $86,465 across 26 corrected deals · 9 reactivated from pause Paused 9 Deal pulled Pending 0 No action
Executive Summary Team View Individual View Show all (for print) Results to date Week 22 post-training Portfolio close rate: Trained HBW BD reps closing 31% of merchants as portfolio closes (2+ contracts within the rep's 90-day BD-ownership window) — up 2 pts vs 29% pre-training. 53 portfolio merchants so far. Top win this week: Thera Wright signed 2 contracts at Skin Lab & Contour. Portfolio premium: Mature portfolio accounts (30d+ since launch) median $354 in M1+VFM in their first 30 days (n=44) vs $103 for single-deal accounts (n=74) — 3.4×
Sprint day 94 · 95 live · 88 compliant (93%) · 0 severe · Live MVR 6mo $580,230 · 📅 Refreshed 2026-08-05 This tracker refreshes weekly on Mondays — not daily. As you complete renegotiations or revisions during the week, you won't see them reflected here until the following Monday refresh. The tracker reads from a snapshot, so check the Pacific South Case Report and deal pages for in-flight status between updates. Deals Progress Sprint Log By Division Performance Live deals 95 currently live in Pacific South Live MVR (6mo) $580,230 Compliant 88
Last full week: Sep 28 – Oct 4, 2026 · 14 franchise brands tracked $116,442 M1+VFM last week +5.4% WoW $513,593 GB last week +2.4% WoW 13.5% Refund rate last week dollar-weighted across 14 brands 307 Live locations 0 WoW Up this week Beverly Hills Rejuvenation Center +58.8% Deka Lash +18.8% SEV Laser +16.1% Down this week MassageLuXe -12.1% Hand & Stone Massage -8.4% Spavia Day Spa -5.3% Most rep actions SEV Laser Refund spike 23 Massage Heights Refund spike 13 Sold-out 2 4Ever Young Refund spike 11 Live deals M1+VFM Refund rate Brand Count WoW