HBIC Health & Beauty Institutional Chaos · Mission Control
Monday · July 27, 2026 · refreshed 5:00 PM
Worth a look this week
HBW Franchise Brands · Weekly Summary · Live locations ▲ +33 WoW
Rx Weekly Performance · CVR ▲ +0.55 pp WoW
Rx Weekly Performance · Unique Deal Views ▼ -10.9% WoW

What Dusan is pushing

"CEO Update: FAI is now our default AI gateway" · 2026-07-17
I have not touched BigQuery directly in three months; every number I've pulled has come through AI instead. Yet I have walked into meeting after meeting with real, specific numbers — not a deck someone built for me, but numbers I pulled and understood myself.

Automated jobs when each last ran successfully

Daily morning briefingMon 9:02 AMAI Showcase digestTue 9:04 AMWeekly 5/15Fri 3:33 PMBotox sweepMon 3:54 PMBotox Price Floor FridayFri 12:05 PMCM Impact refreshFri 12:00 PMHBIC refreshMon 4:49 PM

What's new overnight last 24 hours

This week events captured 2026-07-27

Monday27
1:00 PMHBW Supply Gap & Vertical Kickoff - Weekly
1:00 PMUpdate WBR Notes + KTLO
1:30 PMSemaglutide - Live Deal Scraping
Tuesday28
all dayAudrey's Birthday
all dayTim/Amy/Paige/Ryan
7:30 AMCommute
9:00 AMKatelyn | Peter
9:20 AMRound Table Discussion | HBW 50→100% go/no-go
10:30 AMKatelyn / Jordan
Wednesday29
all dayOFFICE DAY
7:30 AMCommute
11:00 AMKatelyn / Safet - Telehealth
1:00 PMKatelyn / Karolina
Thursday30
7:30 AMCommute
9:00 AMMargin Control Sync
Friday31
11:30 AMUpdate CM Impact log + run refresh
2:00 PMSubmit 5/15

Your dashboards click any to open · color shows how recent the data is

US Botox Below-Floor DealsHBW Portfolio Strategy Adoption — Pre vs Post TrainingLHR Pacific South Sprint TrackerRx Weekly PerformanceCM Impact TrackerHBW Franchise Brands · Weekly SummaryHBW Search DemandGLP-1 Unapproved Launch Sweep — Weekly SnapshotRx Merchant Governance Dashboard

Recent projects 6 most recently touched

HBW Category Playbooks
Groupon · Jul 27 · 4:56 PM
HBW GTM Category Playbook series — 15-section standardized playbooks, master formatting rules (v1.0), and 17 i
HBIC (this dashboard)
Personal · Jul 27 · 4:49 PM
Katelyn's personal control center dashboard. Three tabs: Today (mission control), Pulse (L3 High End daily mon
LHR Improvement
Groupon · Jul 27 · 4:39 PM
Category improvement initiative for Laser Hair Removal (LHR) within High End HBW — performance, supply health,
HBW MBR Support
Groupon · Jul 27 · 4:31 PM
@knowledge/memory/MEMORY.md
Cosmetic Injection Price Floors
Groupon · Jul 27 · 3:54 PM
@knowledge/memory/MEMORY.md
Rx Programs
Groupon · Jul 27 · 3:42 PM
@knowledge/memory/MEMORY.md

5/15 prep · pulled live from your weekly dashboards 6 entries this week

100% 29 / 29 resolved of below-floor deals · week ending Jul 24, 2026 29 of 29 below-floor deals are now resolved (100%) — 24 corrected and live, 5 paused. Status 29 / 29 100% of below-floor deals resolved This week's wins — no movement this week Still open 0 queue is clear Program-to-date snapshot Since 2026-05-11 · 29 deals tracked · refreshed Jul 24, 2026 Corrected 24 Live + above floor $ Recovered $97,603 across 24 corrected deals · 8 reactivated from pause Paused 5 Deal pulled Pending 0 No action needed Regressed 0 Fixed → re-violating Dec
Single-contract merchants — ready for a second close 171 merchants closed post-training · 36 merchants with >1 contract closed · 110 single-contract merchants ready to chase. After 90 days the account reassigns to MD. Merchant Rep TG closed Deal Status First close Days open Spa Time ↗ Evan Hargis Massage - Couples Live 2026-04-28 90 days Season Four Spa ↗ Joshua Atwood Massage - Couples Live 2026-04-28 90 days Totally Chi Reflexology ↗ Micah Pepper Massage - Couples Paused 2026-04-29 89 days A Zen Massage ↗ Evan Hargis Massage - Couples Paused
Sprint day 82 · 90 live · 83 compliant (92%) · 0 severe · Live MVR 6mo $576,205 · 📅 Refreshed 2026-07-24 This tracker refreshes weekly on Mondays — not daily. As you complete renegotiations or revisions during the week, you won't see them reflected here until the following Monday refresh. The tracker reads from a snapshot, so check the Pacific South Case Report and deal pages for in-flight status between updates. Deals Progress Sprint Log By Division Performance Live deals 90 currently live in Pacific South Live MVR (6mo) $576,205 Compliant 83
Last full week: Jul 13 – Jul 19, 2026 $79.0K MVR ▲ +5.9% WoW $88.8K M1+VFM ▲ +5.7% WoW $248.3K Gross Bookings ▲ +9.0% WoW 9.5% Refund Rate ▲ -0.3 pp WoW 1,565 Units ▲ +5.5% WoW 1.65M Impressions ▼ -1.4% WoW 2.66% CTR ▼ -0.28 pp WoW 43.9K Unique Deal Views ▼ -10.9% WoW 3.54% CVR ▲ +0.55 pp WoW 88 Live Rx Deals ─ 0 new · 0 paused/lost 60 had orders This Week: 88 live Rx deals (60 had orders) · $79.0K MVR · M1+VFM +5.7% W/W · GLP-1 Weight Loss led growth (+5% W/W, +$3.7K); Cosmetic Eye Rx the biggest drag (-9% W/W, −$78). Delivery mix — how is the
CM Impact Tracker 2026-07-16
Apr 23 – Jul 16, 2026 · Improvement portfolio — 181 mature (≥7d post) $-36,679 M1+VFM Δ · Units -784 Protection portfolio — 24 mature (≥7d post) · expected loss $-21,753 M1+VFM Δ · Units -493 221 changes logged · 220 implemented · 1 pending · 220 with any post-change data (0 under 7d + 15 paused/closed in SF , excluded from hero). Hero aggregates count only deals with ≥7 days post-change data AND currently Live in Salesforce (paused/closed deals still render in the table with a red pill but don't roll into the portfolio Δ, since their POST wind
Last full week: Jul 20 – Jul 26, 2026 · 14 franchise brands tracked $119,503 M1+VFM last week -1.2% WoW $530,977 GB last week -1.1% WoW 12.0% Refund rate last week dollar-weighted across 14 brands 318 Live locations +33 WoW Up this week Beverly Hills Rejuvenation Center +32.3% MassageLuXe +8.2% Hand & Stone Massage +7.8% Down this week Spavia Day Spa -28.7% Simplicity Laser -21.6% Deka Lash -17.0% Most rep actions SEV Laser Refund spike 19 Massage Heights Refund spike 14 Sold-out 3 4Ever Young Refund spike 11 Sold-out 1 Live deals M1+VFM Refund