"How we're organising for what's next" · 2026-06-05
These changes give us a leaner, more connected organisation - better positioned to execute against what's ahead. As we continue to evolve how we operate, expect that to keep happening - refining, simplifying and improving how we're set up is part of the work.
Dissolving Coupons as a standalone company-within-Groupon: sales merging into Supply under Petr Sulak, rest folding into Marketing under Ernesto Martin
Consolidating analytics and revenue management under Josef Buryan — pulling Marketing Data, Coupons BI, Engineering BI Marketing, and Product BI into one function
Merging DnD Tribe and Core BI Tribe into a single DATA Tribe under Josef Pokorny to unify data engineering
Planning for Jiri's departure: legal, procurement, and finance consolidate under Rana Kashyap effective July 1; COO transition coming shortly
5/15 Summary Week ending June 19, 2026 Since 2026-06-12: +5 corrected, −2 paused, +1 pending, −4 regressed. 29 of 31 below-floor deals are resolved (94%) — 20 corrected and live, 9 paused. 2 deals still selling below floor (Beauty Aesthetics by Jana ah, The Longevity Institute). Annualized exposure: $2,995 . 8 deals paused administratively after the rep didn't action the SF case within the window; 1 via EQV bet. Zero regressions — every previously-corrected deal remains compliant on live verification. No outstanding declines — all merchants fla
5/15-ready Week 8 post-training Portfolio close rate: Trained Regional BD reps closing 32% of merchants as portfolio closes (2+ contracts within the rep's 90-day BD-ownership window) — up 8 pts vs 24% pre-training. 31 portfolio merchants so far. Top win this week: Emmanuel Anderson signed 2 contracts at The Honeybee Wax studio. Portfolio premium: Mature portfolio accounts (30d+ since launch) median $239 in M1+VFM in their first 30 days (n=14) vs $59 for single-deal accounts (n=22) — 4.1× median lift (3.5× on mean: $793 vs $225). Top portfolio a
Sprint day 43 · 139 live · 83 compliant (60%) · 16 severe · Live MVR 6mo $621,557 · 📅 Refreshed 2026-06-15 This tracker refreshes weekly on Mondays — not daily. As you complete renegotiations or revisions during the week, you won't see them reflected here until the following Monday refresh. The tracker reads from a snapshot, so check the Pacific South Case Report and deal pages for in-flight status between updates. Deals Progress Sprint Log By Division Performance Live deals 139 currently live in Pacific South Live MVR (6mo) $621,557 Comp
CM Impact Tracker CM Impact Tracker Apr 23 – Jun 12, 2026 · Snapshot 2026-06-12 · Source change log Improvement portfolio — 89 mature (≥7d post) $-15,695 M1+VFM Δ · Units -175 Protection portfolio — 18 mature (≥7d post) · expected loss $-7,488 M1+VFM Δ · Units -203 112 changes logged · 109 implemented · 3 pending · 109 with any post-change data (2 under 7d, excluded from hero). Hero aggregates count only deals with ≥7 days post-change data. Per-deal windows are matched: post = days elapsed since c
HBW Rep Performance & Call Quality Dashboard HBW Rep Performance & Call Quality Dashboard North America — Active Reps Only — SaltedCX Call Analysis Analysis Window: January 1 — May 11, 2026 (131 days) 52,630 Total Calls 127 Active Reps 71.5% Score Coverage (Persuasion/Clarity) 39.2% Empathy/Completeness Coverage NAM Only Geography Inactive reps excluded. Empathy/completeness scored only where available (improving coverage over this period). Agent View Business Sub-Category View Funnel View Rep Performance by TG Individ