HBIC Health & Beauty Institutional Chaos · Mission Control
Monday · October 5, 2026 · refreshed 5:00 PM
Worth a look this week
→Rx Weekly Performance · Refund Rate ▲ +1.7 pp WoW
→Rx Weekly Performance · MVR ▼ -12.2% WoW
→Rx Weekly Performance · Gross Bookings ▼ -10.3% WoW

What Dusan is pushing

"CEO Update | More Time to Build, More Knowledge to Build On" · 2026-09-24
Fewer unnecessary meetings, better context, more time delivering value. Take ownership of what you can change. Let's make Q4 count.

Automated jobs when each last ran successfully

Daily morning briefingMon 9:07 AMAI Showcase digestTue 9:04 AMWeekly 5/15Fri 6:25 PMBotox sweepMon 12:14 PMBotox Price Floor FridayFri 12:01 PMCM Impact refreshFri 12:01 PMHBIC refreshMon 4:48 PM

What's new overnight last 24 hours

This week events captured 2026-10-05

Monday5
9:00 AMUpdate WBR Notes + KTLO
2:15 PMKatelyn / Katie
2:30 PMSemaglutide - Live Deal Scraping
Tuesday6
7:30 AMCommute
11:00 AMKatelyn <> Mark - Weekly 1:1
Wednesday7
all dayOFFICE DAY
all dayCory Sweet Birthday
7:00 AM[WBR] SPL, Verticals & GEOs (Dusan joins)
7:30 AMCommute
11:00 AMMD Bi-Weekly Sync
Thursday8
7:30 AMCommute
Friday9
11:30 AMUpdate CM Impact log + run refresh
2:00 PMSubmit 5/15

Your dashboards click any to open · color shows how recent the data is

US Botox Below-Floor DealsHBW Portfolio Strategy Adoption — Pre vs Post TrainingLHR Pacific South Sprint TrackerRx Weekly PerformanceCM Impact TrackerHBW Franchise Brands · Weekly SummaryHBW Search DemandGLP-1 Unapproved Launch Sweep — Weekly SnapshotRx Merchant Governance Dashboard

Due this week 2 open

Recent projects 6 most recently touched

HBW MBR Support
Groupon · Oct 5 · 4:59 PM
@knowledge/memory/MEMORY.md
GRPN_HBWEnterprisePerformanceTracker
Groupon · Oct 5 · 4:58 PM
A centralized dashboard framework for tracking weekly performance, trends, inventory changes, and operational
HBW Category Playbooks
Groupon · Oct 5 · 4:52 PM
HBW GTM Category Playbook series — 15-section standardized playbooks, master formatting rules (v1.0), and 17 i
HBIC (this dashboard)
Personal · Oct 5 · 4:48 PM
Katelyn's personal control center dashboard. Three tabs: Today (mission control), Pulse (L3 High End daily mon
GRPN_CosmeticInjectionsIntelligence
Groupon · Oct 5 · 1:00 PM
_(renamed 2026-08-18 from GRPN_CosmeticInjectionPriceFloors — project now covers both floor enforcement AND ma
LHR Improvement
Groupon · Oct 5 · 12:56 PM
Category improvement initiative for Laser Hair Removal (LHR) within High End HBW — performance, supply health,

5/15 prep · pulled live from your weekly dashboards 8 entries this week

100% 35 / 35 resolved of below-floor deals · week ending Oct 2, 2026 35 of 35 below-floor deals are now resolved (100%) — 26 corrected and live, 9 paused. This week: 1 newly corrected, 3 newly paused. Status 35 / 35 100% of below-floor deals resolved This week's wins +1 corrected this week Still open 0 queue is clear Program-to-date snapshot Since 2026-05-11 · 35 deals tracked · refreshed Oct 2, 2026 Corrected 26 Live + above floor $ Recovered $86,465 across 26 corrected deals · 9 reactivated from pause Paused 9 Deal pulled Pending 0 No action
Executive Summary Team View Individual View Show all (for print) Results to date Week 22 post-training Portfolio close rate: Trained HBW BD reps closing 31% of merchants as portfolio closes (2+ contracts within the rep's 90-day BD-ownership window) — up 2 pts vs 29% pre-training. 53 portfolio merchants so far. Top win this week: Thera Wright signed 2 contracts at Skin Lab & Contour. Portfolio premium: Mature portfolio accounts (30d+ since launch) median $354 in M1+VFM in their first 30 days (n=44) vs $103 for single-deal accounts (n=74) — 3.4×
Sprint day 94 · 95 live · 88 compliant (93%) · 0 severe · Live MVR 6mo $580,230 · 📅 Refreshed 2026-08-05 This tracker refreshes weekly on Mondays — not daily. As you complete renegotiations or revisions during the week, you won't see them reflected here until the following Monday refresh. The tracker reads from a snapshot, so check the Pacific South Case Report and deal pages for in-flight status between updates. Deals Progress Sprint Log By Division Performance Live deals 95 currently live in Pacific South Live MVR (6mo) $580,230 Compliant 88
Last full week: Sep 21 – Sep 27, 2026 $52.8K MVR ▼ -12.2% WoW $61.1K M1+VFM ▼ -10.1% WoW $174.2K Gross Bookings ▼ -10.3% WoW 10.8% Refund Rate ▼ +1.7 pp WoW 1,151 Units ▼ -7.8% WoW 961.7K Impressions ▼ -7.7% WoW 3.51% CTR ▲ +0.22 pp WoW 33.7K Unique Deal Views ▼ -1.5% WoW 3.32% CVR ▼ -0.23 pp WoW 103 Live Rx Deals ─ 3 new · 3 paused/lost 57 had orders This Week: 103 live Rx deals (57 had orders) · $52.8K MVR · M1+VFM -10.1% W/W · Weight Loss led growth (+12% W/W, +$506); GLP-1 Weight Loss the biggest drag (-12% W/W, −$7.2K). Delivery mix — how
CM Impact Tracker 2026-08-06
Apr 23 – Aug 3, 2026 · Improvement portfolio — 191 mature (≥7d post) $-421,803 MVR Δ (M1+VFM − Refund $) · M1+VFM $-804,731 · Refund $ $-382,927 · Units -13,913 Protection portfolio — 24 mature (≥7d post) · expected loss $-45,890 MVR Δ (M1+VFM − Refund $) · M1+VFM $-60,598 · Refund $ $-14,708 · Units -1,127 231 changes logged · 230 implemented · 1 pending · 230 with any post-change data (0 under 7d + 15 paused/closed in SF , excluded from hero). Hero aggregates count only deals with ≥7 days post-change data AND currently Live in Salesforce (pau
Last full week: Sep 28 – Oct 4, 2026 · 14 franchise brands tracked $116,442 M1+VFM last week +5.4% WoW $513,593 GB last week +2.4% WoW 13.5% Refund rate last week dollar-weighted across 14 brands 307 Live locations 0 WoW Up this week Beverly Hills Rejuvenation Center +58.8% Deka Lash +18.8% SEV Laser +16.1% Down this week MassageLuXe -12.1% Hand & Stone Massage -8.4% Spavia Day Spa -5.3% Most rep actions SEV Laser Refund spike 23 Massage Heights Refund spike 13 Sold-out 2 4Ever Young Refund spike 11 Live deals M1+VFM Refund rate Brand Count WoW